Shipping & Delivery Policy
Effective Date: 1/16/2026
Data Plus Incorporated (“Data Plus,” “we,” “our,” or “us”) provides professional business services and, in some cases, physical equipment such as Point of Sale (POS) terminals and related hardware. This Shipping & Delivery Policy explains how services and equipment are delivered.
1. Service Delivery
Most Data Plus services are delivered electronically and/or through direct account setup following successful approval, onboarding, and completion of any required documentation.
Service delivery timelines may vary depending on:
- Client onboarding requirements
- Third-party provider approvals
- Compliance and verification processes
Clients will be notified once service setup is completed.
2. Equipment Shipping
When applicable, physical equipment (such as POS terminals or accessories) will be shipped to the shipping address provided during the order or onboarding process.
- Processing Time: Equipment orders are typically processed within 1–3 business days after approval and confirmation.
- Delivery Time: Standard delivery is usually 5–15 business days, depending on product availability, carrier performance, and destination.
- Shipping Method: Shipping method is determined based on the equipment type and logistics partner.
- Tracking: Tracking information will be provided when available.
Delivery delays may occur due to carrier issues, inventory availability, or peak shipping periods.
3. Shipping Rates
Shipping costs, if applicable, will be disclosed during the order or onboarding process. In some cases, shipping fees may be included as part of a service package or agreement.
4. Shipping Restrictions
At this time, Data Plus ships physical equipment within the United States only, unless otherwise agreed to in writing.
We do not currently ship to international addresses, PO Boxes, or APO/FPO addresses unless explicitly approved in advance.
5. Damaged, Lost, or Missing Shipments
Data Plus is not responsible for equipment damaged or lost during transit.
If you receive damaged equipment:
- Please retain all packaging materials
- Contact the shipping carrier immediately to file a claim
- Notify Data Plus so we can assist where possible
For missing packages, we recommend checking with neighbors or the local carrier facility before contacting us.
6. Customs, Duties, and Taxes
Since shipments are currently limited to the United States, customs duties do not typically apply. Any applicable taxes or fees imposed by authorities or carriers remain the responsibility of the customer.
7. Questions & Contact Information
For questions related to shipping, delivery, or service activation, please contact us:
Email: iso@sunrizebankcard.com